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No. S7 is an information product. Its summaries and figures are written to be neutral — they describe what happened and its context, and deliberately do not recommend buying or selling. Any decision is yours; consider your own situation and, if needed, a licensed adviser.

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A lens is a way of reading the same events — for example a news lens, an analysis lens, or a trends lens. Each presents the material with a different focus so you can pick the angle you want rather than one fixed view.

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The score reflects how significant a story looks, and it is used to order and surface the more important items. It is a relative signal to help you triage attention — not a rating of any instrument and not advice.

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Replay shows how similar past releases of the same kind of event behaved, so a new release has context. It counts across comparable past prints and is descriptive of history — it is not a prediction of what will happen next.

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The Brief is a condensed read of the market across a time window — a quick way to catch up without scrolling every story. You can opt in to receive it; where email is enabled it can also arrive in your inbox.

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Toggle the Brief opt-in in Settings. If you want it by email, make sure the email channel is on too. Turning it off stops the Brief without affecting your alerts.

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S7 is available in English, Vietnamese and Chinese. Summaries and many surfaces are localized. Set your language in Settings; it also shapes the language your alerts arrive in where a localized version exists.

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S7 works in your mobile browser today. For the current state of a dedicated mobile app and where to get it, ask an admin — that is the most up-to-date answer.

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If none of these answers fit, contact an admin from here. It helps to include what you were doing, what you expected, what happened instead, and the instrument or screen involved — that is usually enough to look into it quickly.

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Try its canonical symbol or search by name in Markets — a common alias usually resolves to the right instrument. If it truly is not in the catalog, it is not covered yet. Tell an admin which instrument you were looking for so it can be considered.

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Quotes are gathered from market data providers and shown with the instrument. They are for information and context, not a trading feed, and may not be tick-by-tick. Each price shows in its own currency.

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Prices can differ from another source by timing or by the currency they are quoted in — each instrument shows its own currency, so compare like with like first. If a value still looks clearly wrong, contact an admin with the instrument, the value you saw and roughly when, so it can be checked.

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Figures shown in a card are drawn from the underlying source and shown as quoted, not recomputed by S7. They are context for the story, not a recommendation. If a figure ever looks wrong, use "a price or number looks wrong" to report it.

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When a figure or item is later restated, S7 marks it with a correction that says what changed and, where known, the source. It appears on the item and, if you were alerted, alongside the alert. It exists so a revised number does not quietly replace the one you first saw.

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It lists upcoming and past economic releases, each with its scheduled time and, once out, its actual and forecast figures. Open an event to see context and, where available, how similar past releases behaved (Replay). You can arm a reminder for any upcoming event.

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Times are shown converted for display. If a release time looks off by a fixed number of hours, it is usually a timezone display question rather than a wrong time — check your device's timezone first. If a specific time still looks wrong, tell an admin the event and the time you saw.

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Yes. Choose Google or Facebook on the sign-in screen. If an account already exists for that email, it links to it; otherwise a new account is created and the email is treated as verified. If a provider button is unavailable, that option is not configured right now — contact an admin.

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Check your spam folder first. You can resend it from Settings — the link already in your inbox stays valid for 24 hours, and resends are rate-limited, so wait a minute between tries. If it still does not arrive after checking spam, contact an admin with the email address on the account.

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The optional onboarding preferences (your goal, experience and horizon) tailor how the product presents itself to you. They are optional and you can change or clear them any time in Settings.

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Use "forgot password" on the sign-in screen and enter your email. If an account exists, a reset link is sent; for privacy the response is the same whether or not the address is registered. Open the link to set a new password.

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Reset links expire and are single-use. Request a fresh one from "forgot password" and use the newest email — an older link will no longer work. If a brand-new link still fails, contact an admin.

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In Settings, request an email change and confirm with your password. Your current email keeps working for sign-in and recovery until you verify the new one from a link sent to the new address — only then does the switch happen. A notice also goes to the old address. If the new address is already in use by another account, the change is refused.

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If you are signed in, change it from Settings. If you cannot sign in, use "forgot password" instead to reset it by email.

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In Settings, delete your account. If your account has a password you will confirm it first. Deletion is permanent and removes your profile, watchlist, alert rules, alert inbox and related data. If you want a copy of anything first, do that before deleting.

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Open your watchlist and remove the instrument. Removing it also removes the alert rules you attached to it, so you will stop getting its alerts.

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Accounts with an unverified email have a limit on how many instruments they can follow. Verify your email to lift the cap. If you have verified and still cannot add one, the symbol may not be a recognized instrument — see "I can't find an instrument".

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Three. A news alert fires when a story mentions your instrument. An event alert fires on an economic release relevant to the instrument (you can narrow it to one event family, e.g. US CPI). A price-level alert fires when the price crosses a level you set. You can add more than one rule per instrument.

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Add the instrument to your watchlist, open it, and add a price-level rule with the level you want. It fires once when the price crosses that level. You can set several levels on the same instrument.

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Open an instrument in your watchlist and add an event rule. Leave it broad to cover every relevant release, or pick one event family (for example US CPI) to narrow it. Some families only exist for a specific currency's calendar. For a single upcoming release, an event reminder (below) may fit better.

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Yes. On a calendar event, arm a reminder and choose how many minutes ahead (5 to 1440, default 30). It fires once, shortly before the event, into your alert inbox with a link to the event page. Arming the same event twice just keeps the one reminder.

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Alerts always appear in your in-app inbox. In Settings you can additionally turn on email and, once linked, Telegram. Each channel is independent — turning one off does not affect the others.

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Every alert is triggered by a rule you created on an instrument in your watchlist. Open the alert to see which instrument and which rule fired it — a news rule (a story mentioning the instrument), an event rule (an economic release), or a price-level rule (the price crossed a level you set). If a rule looks wrong, open your watchlist and edit or disable it.

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Check these in order:

1. the rule is enabled on the instrument in your watchlist Open your watchlist
2. alerts are not paused — the master pause in Settings silences everything Open Settings
3. the delivery channel you expect is on in Settings (in-app, email, Telegram) Open Settings
4. for Telegram, that your account is still linked Open Settings
5. your email is verified, since some actions are limited until it is Open Settings

If all of these are correct and an alert you can point to still did not arrive, contact an admin with the instrument and the approximate time.

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Two levers. To silence everything at once, turn on the master pause in Settings. To reduce the volume without going silent, open your watchlist and disable or delete the specific rules that fire most, or narrow an event rule to a single event family.

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Open the instrument in your watchlist. Each rule can be enabled, disabled, edited or deleted there. Disabling keeps the rule for later; deleting removes it. Removing the instrument from your watchlist removes its rules too.

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In Settings, open Account and switch Telegram on. You get a link (or QR) that opens our bot, and a 6-digit code shown on your S7 screen. Open the bot, then send it that code to finish linking — the code proves it is really you. The link and code are short-lived, so complete it in one go. You need a verified email first.

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The link and its code are single-use and expire quickly, and a wrong code voids that attempt on purpose. Start over: get a fresh link and code from Settings, open the bot, and send the new code straight away. If a fresh attempt still fails, contact an admin.

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If you blocked the bot or deleted the chat, delivery is paused and Settings will prompt you to reconnect. Reconnect from Settings to resume. If Settings shows the account as linked and alerts still do not arrive, check that Telegram delivery is on and that alerts are not paused, then contact an admin.

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Unlink it from Settings, or send /unlink to the bot. Either turns off Telegram delivery; your other channels are unaffected. You can link again any time.

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Everyone is on the free plan today — S7 is free to use and the Pro tier is not yet sold. Settings under Payment shows your plan. If it shows something you did not expect, use "I have a billing question".

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You can't yet — the Pro tier is planned and not yet sold, so there is no upgrade, checkout or price to show. Settings under Payment will change when it opens. If you want to be told when Pro is available, contact an admin and say so; that is the only thing an admin can do about Pro today.

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There is nothing to cancel — S7 is free to use and no paid plan has been sold. Nothing on your account renews or charges. If you want to stop using S7 altogether, see "How do I delete my account?"; if you believe you have been charged for S7, use "I have a billing question".

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S7 does not charge for anything today — it is free to use and the Pro tier is not yet sold. If you see a charge that mentions S7 or Septentrio, contact an admin with the date, amount and payment method so it can be traced. Do not share full card details in a message — an admin will never need them.

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